Problem:

Underwriting entails processing massive amounts of data to calculate the probability of loss; it is a core process for insurance companies as it underpins decision-making and pricing. While the industry has made some advances in migrating to electronics, a massive amount of paper and human interaction remain, driving up processing time, cost and errors.

Solution:

The Pendo Platform:

1.Indexes and creates metadata for key documents yielding  immediate search capability

2.Maps and classifies documents to locate key terms for the underwriting process

3.Creates instantly exportable structured data sets

Value Created:

Transform the underwriting processes by bringing structure to this mass of content through the development of auditable datasets from tens of thousands of documents per day.