LIBOR is the reference rate for tens of millions of contracts worth more than $400+ trillion, ranging from mortgage products to derivatives.  LIBOR terms and conditions (T&Cs) are hardwired into virtually all manner of financial activity, such as risk, valuation, performance modeling, and retail/commercial contracts.  As such, LIBOR has been referred to as “the world’s most important number”.

Unfortunately, LIBOR fallback T&Cs are buried in millions of unstructured documents that are not machine-readable thereby impeding the industry’s ability to discover, prioritize and execute necessary actions to manage this transition with the needed transparency and confidence to minimize operational risk and expense in advance of the December 31, 2021 expected sunset of LIBOR.


Pendo’s LIBOR Fallback Engine is an end-to-end, automated solution that renders unstructured source documents machine-readable so we can quickly surface all the necessary LIBOR fallback language and feed that language into a downstream workflow tool that accelerates and simplifies the contract remediation process.  This solution was co-developed with two of our current partners, Appian and Vuram.

Ingest & Index

Pendo ingests the unstructured LIBOR contracts and immediately indexes the content.  Users can immediately use our powerful search tool to locate all required fallback terms, prior to recovering the language via mapping and classification.

Mapping & Classification

Users can precisely define the Fallback language they are looking for, then use our powerful rules-based tool to accurately recover all the required terms.

Review & Export

The platform allows users to customize the output format to meet the projects precise needs.  In this example, the syndicated loan fallback terms have been conformed so they can be fed into a downstream workflow system like Appian so the remediation process can begin.

Workflow Remediation Tool

The output from Pendo is sent to a downstream workflow tool that enables users to quickly review fallback terms and route all documents to the appropriate department based on the language recovered from each of the LIBOR documents.  Users are also able to customize the workflow tool to match their internal LIBOR business process.

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